Balens_Health
Balens_Health Customer Privacy Notice
This privacy notice tells you what to expect regarding the handling of your personal information.
Contact details
Email: wellnesscoaching@btinternet.com
What information is collected
The following information is collected to provide services:
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Name and contact details
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Records of meetings and decisions
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Information relating to compliments or complaints
Our lawful bases for the collection and use of your data
The lawful bases for collecting or using personal information to provide services are:
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Consent - gaining permission from you after we give you all the relevant information. All your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
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Contract –collecting or using the information to enable a contract to be entered with you. All your data protection rights may apply except the right to object.
Where we get personal information from
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Directly from you.
How long we keep information
Personal information collected is stored for a period of 90 days, after the last service has been delivered.
How to complain
If you have any concerns about the use of your personal data, a complaint can be raised using the contact details at the top of this privacy notice.
If you remain unhappy with how your data was used, after raising a complaint, you can also complain to the ICO at their address:
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Information Commissioner’s Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
4th March 2025